Engagement is the key to student success and patron support, and diversity and inclusion lead the way to reaching new patrons and meeting current patrons where they are. Revisiting new and old methods of engagement with patrons can build an environment where they feel supported, involved, and seen. In this presentation, learn how a large academic library is using traditional orientation tables, innovative transfer programs, and book displays with a diversity focus to reach minoritized groups and solidify the library as a welcoming environment. Public library programming will be compared to the academic setting, and suggestions on how to scale and and translate these programs into school and special libraries will be presented.
